Privacy Policy
Updated and Effective: February 1, 2023.
This Privacy Policy applies to any website, application, feature, widget or other online service that is owned or controlled by Premium Brands Opco LLC, its subsidiaries and affiliated companies (i.e., companies affiliated with the Ann Taylor, LOFT and Lou & Grey brands, collectively “Premium Brands”), that posts a link to this Privacy Policy (collectively, the “Channels”), and by Premium Brands offline.
By accessing, using, or otherwise interacting with any part of our Channels, or by otherwise providing personal information to Premium Brands, you agree to be bound by the terms of this Policy and the applicable Terms of Use which govern your use of any Channel. IF YOU DO NOT AGREE TO THE TERMS OF THIS POLICY AND THE APPLICABLE TERMS OF USE, DO NOT ACCESS OR USE THE CHANNELS OR PROVIDE PERSONAL INFORMATION TO US THROUGH ANY CHANNEL.
This Privacy Policy explains:
GENERAL AUDIENCE SITE
INFORMATION WE COLLECT
OUR USE OF INFORMATION
SHARING OF INFORMATION
THIRD-PARTY LINKS & CONTENT
ONLINE ADVERTISING AND ANALYTICS PROVIDERS AND SIMILAR THIRD PARTIES
HOW WE RESPOND TO “DO NOT TRACK” SIGNALS
SECURITY
CONSENT TO TRANSFER AND STORAGE IN THE UNITED STATES
YOUR CHOICES AND ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
CHANGES TO THIS PRIVACY POLICY
CONTACT US
INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION AND EUROPEAN ECONOMIC AREA
NOTICE TO NEVADA RESIDENTS
NOTICE TO CALIFORNIA RESIDENTS
NOTICE TO VIRGINIA RESIDENTS
GENERAL AUDIENCE SITE
Our Channels are intended for a general audience and are not intended for use by or targeted to children younger than the age of 18. We do not knowingly collect personal information from children younger than the age of 18. If you are the parent or legal guardian of a child younger than age 18 and believe that we have inadvertently collected personal information from your child, please contact us using the information in the “Contact Us” section below.
INFORMATION WE COLLECT
We collect information from you directly, automatically when you visit the Channels, and from third parties. Some of this information may be considered “personal information” or “personal data” under various applicable laws. We consider information that identifies you as a specific, identified individual (such as your name, phone number, and e-mail address) to be personal information. We will also treat additional information, including IP addresses and cookie identifiers, as “personal information” or “personal data” where required by applicable law. Some of the personal information we collect includes first and last name, email addresses, postal addresses, and telephone numbers. We may also collect other information about you, such as payment card data or other payment information, information about your purchases and other transactions with us, demographic information (e.g., your gender, ZIP code/postal code, or similar information), information about the device you are using to access the Channels, and information about your preferences and interests.
We may take your personal information and de-identify or pseudonymize it to make it non-personally identifiable, either by combining it with information about other individuals and/or by hashing the information or otherwise removing characteristics that make the information personally identifiable directly to you. We maintain and use de-identified data without attempting to re-identify it, except where permitted by applicable law, such as to determine whether our de-identification processes satisfy legal requirements. We will treat de-identified or pseudonymized information as non-personal to the fullest extent allowed by applicable law.
We may combine the information we collect online with information we collect in our stores or elsewhere offline.
Information You Provide Directly. We may ask you to provide certain information to us when you use the Channels or offline. For example, you may give us your information when making a purchase or completing another transaction, joining our affiliate program, applying for a private label or co-branded credit card, interacting with customer service (including live chat), and through interactive features. When interacting with customer service, you may have the option to allow our representatives to share your screen. If you choose to permit screen sharing, we may be able to view any data and applications present on your device screen at that time.
Community Forums and User Submission. The Channels may provide you the opportunity to submit information to us, through interactive features, and through other communication functionality ("Community Forums"). You may choose, through such features or otherwise, to submit or post “User Submissions” (which means any and all information and content that you submit or post to the Channels, including, without limitation, photos, audio, video, messages, text, files, reviews, or other content you provide us and as further described in our Terms of Use). Your User Submissions may also be subject to additional terms, which we may ask you to agree to when you submit a review. Some features, such as user reviews, may be operated by a third party and your postings also may be subject to the third party’s privacy policy and terms of use.
Please note that certain information, such as your name and/or place of residence, may be publicly displayed on the Channels along with your User Submissions. Your use of any Community Forum is subject to our Terms of Use, including without limitation the “User Submissions” section. Note that anything you submit through a public-facing Community Forum may be made public – others will have access to your User Submission and may use it or share it with third parties. We are not responsible for the actions of third parties and the use of your information and other User Submissions by such third parties is not subject to the protections of this Privacy Policy.
Social Networking Features. Functionality on the Channels may permit interactions between the Channels and a third-party service such as Facebook or Instagram (“Social Networking Features”). Examples of Social Networking Features include enabling you to “like” or “share” content from the Channels or to “like” or “share” our content on a third-party service; to automatically or selectively show your social media posts on the Channels; and to otherwise connect the Channels to a third-party service. If you choose to share content or to otherwise post information through the Channels to a third-party service, or vice versa, that information may be publicly displayed. Similarly, if you post information on a third-party service that references us (for example, by using a hashtag associated with us in your post), your post may be published on the Channels or otherwise in accordance with the terms of that third party. Also, both we and the third party may have access to certain information about you and your use of the Channels and the third-party service. These third-party social networking companies may collect information about your visit to a Channel through the Social Networking Features we have integrated into the Channel, and - if you are signed into your account with such a third-party social networking company – it may collect additional information in accordance with the terms of your agreement with that company. In addition, we may receive information about you if other users of a third-party service give us access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your profile or similar page on a social networking or other third-party service. The information we collect in connection with Social Networking Features is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party’s privacy practices, including whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third-party service.
If you submit User Submissions or use Social Networking Features, we may publish that information or content online or offline, including in connection with our advertising, marketing, publicity, and promotional activities, as further described in our Terms of Use or additional terms that you may agree to before submitting a User Submission.
Information Provided by Third Parties. We may obtain information about you from third parties, including our joint marketing partners, third-party websites, affiliate program service providers, the bank that operates our private label credit card programs, users who provide us with information about others (i.e. purchasing a gift card for someone else), or other unrelated third parties. We may combine information about you that we have with information we obtain from business partners or other companies. In those cases, we will apply this Privacy Policy to the combined information. Please note that if you apply for or utilize a branded credit card from one of our brands, you are providing your information to the bank that administers the credit card, which will share certain information with us.
Send-to-a-Friend Features. We may make available on the Channels a “send-to-a-friend,” “refer a friend,” “wishlist” or similar function that permits you to send Channel content directly to a third party through the Channels. If you send a friend a communication using such functionality, the information you provide about your friend (e.g., name and e-mail address) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person. If you disclose any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Information the Channels Automatically Collect When You Interact with Us. Premium Brands and our third-party business partners, including service providers, analytics providers, advertisers, and third-party content providers, may automatically or passively receive and record certain information about your use of the Channels whenever you visit or interact with the Channels, such as: your IP address, mobile device identifier, or similar device identifier; browser type; type of device you use to access the Channels; the domain name from which you arrived at the Channels; the time of day you visit our Channels; Location Data (defined below); and specific pages or areas of the Channel through which you navigate and how you interact with those pages or areas ("Usage Information"). This information helps us create a better experience for our users and provide you with targeted advertising. Please see the “Online Advertising and Analytics Providers and Similar Third Parties” section below for more information about how to control the use of your personal information for the purposes of advertising. We typically consider Usage Information to be non-personal, but as stated above, we will treat certain Usage Information, such as IP addresses, as personal information or personal data where required by applicable law.
We may capture and record or infer certain location data through the information we collect, such as your residential address or IP address ("Location Data"). We may link that Location Data to other information that you provide to us or that may be accessed in connection with your use of the Channels.
The methods used to collect Usage Information may include:
Cookies and Local Storage. “Cookies” and local storage are pieces of information (data files) transferred to an individual’s browser on their device when the device is used to visit a Channel. These technologies can store a unique identifier for a device to allow a certain Internet site to recognize the device whenever the device is used to visit the site. These technologies may be used for many purposes by us and our third-party service providers, such as automatically collecting Usage Information, enabling features, remembering your preferences, and providing you with targeted advertising elsewhere online. If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. You can find more information about cookies and how they work at www.allaboutcookies.org.
Certain browsers or browser add-ons, may provide additional local data storage mechanisms that are used in a manner similar to cookies, and some of the content included on our Channels may make use of this local storage.
Web Beacons. Small graphic images or other web programming code called web beacons (also known as “pixel tags,” “1x1 GIFs,” or “clear GIFs”) may be included in our web pages and email messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or email can act as a web beacon. Web beacons or similar technologies may be used for several purposes, including, without limitation, to count visitors to a Channel, to monitor how users navigate the Channel, to count how many emails that were sent were opened or to count how many particular links were actually viewed.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Channels, such as the links you click on. The code is temporarily downloaded onto your device from our server or a third-party service provider, is active only while you are connected to a Channel and is deactivated or deleted thereafter.
In addition, we may record your interactions with the Channel’s user interfaces using session replay technology, including, what pages you visit on our Channels and how long you visit those pages, the links you click, and your path through our Channels. We capture this for website analytics purposes, solely for our internal business purposes, to improve the Channels and our products and services as well as to address functionality issues.
We may also use a variety of other technologies that collect similar information for security, fraud detection, site functionality and operational purposes.
Chat Boxes. When you participate in our Live Chat feature, Premium Brands can record and use your communications and the information you provide to assist you during the Live Chat session, to provide customer service, improve our products and services, and for marketing.
OUR USE OF INFORMATION
We may use information collected from or about you, including your personal information and Usage Information to:
- allow you to participate in the Channels, or features or activities we offer, including our credit card or loyalty programs or sweepstakes, contests, or other prize promotions;
- process a transaction (through our Channels or in our stores) or your account registration, verify your identity or eligibility, and send you confirmations and receipts;
- send you information and special offers (including through direct mail, email, text message, and on-device notifications) from us, our advertisers, or third-party business partners;
- contact you regarding any problems with your merchandise order or account;
- respond to your inquiries and provide customer service related to your use of the Channels;
- administer and manage our affiliate program, through which third parties make money by referring customers to our Channels;
- protect each party from errors, misuse of the Channels, fraud, or any criminal activity;
- help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements, both on the Channels and elsewhere;
- improve the Channels or our products and services and for legal, regulatory and internal business purposes;
- detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Channels; and
- fulfill any other purpose consistent with this Privacy Policy or for purposes disclosed to you at the time of collection or with your consent.
SHARING OF INFORMATION
We may share non-personal information, which may include Usage Information, hashed information, aggregated data, user statistics, or otherwise de-identified or pseudonymized data, with third parties in our discretion and as permitted by law, including for targeted advertising purposes. We may share the information we have collected about you (including personal information) in the circumstances described below or elsewhere in this Privacy Policy, as disclosed at the time you provide information or otherwise with your consent – all as permitted by applicable law.
Affiliated Brands for Direct Marketing.
Premium Brands may share your information with companies associated with the LOFT, ANN TAYLOR and LOU & GREY brands, which like Premium Brands are also owned, directly or indirectly, by Ascena Retail Group L.P. , (“Affiliated Brands”) for business, analytical, and operational purposes. We also share personal information with these affiliated companies so that they may contact you with their own direct marketing. You may opt out of our sharing personal information we have collected about you with Affiliated Brands for their direct marketing purposes as described in the “Updating Your Personal Information and Choices” section below.
Unaffiliated Third Parties for Direct Marketing.
We may share personal information with unaffiliated third parties for their own direct marketing and other purposes. You may opt out of our sharing personal information we have collected about you with unaffiliated third parties for their direct marketing purposes as described in the “Updating Your Personal Information and Choices” section below.
Third Parties Providing Services on Our Behalf.
We may use third-party service providers to perform certain services on our behalf, such as hosting the Channels or Channel features, delivering packages, processing credit card payments, processing transactions and fulfilling orders, removing repetitive information from customer lists, providing customer service, providing website usage analytics, providing search results and links (including paid listings and links), providing targeted advertising, sending email, direct mail or other communications, providing marketing assistance and data analysis or enhancement, or performing other administrative services. We may give these service providers access to your information (or allow them to collect information from or about you) so that they can carry out the services they are performing for you or for Premium Brands.
One company with whom we may work is Borderfree, a U.S.-based service provider that we may contract with to facilitate the sale and fulfillment of international online purchases. Where Borderfree will be used to fulfill your international purchase, information that you provide during the checkout process will be collected by or provided to Borderfree and will be processed in accordance with Borderfree’s own privacy policy. By making such a purchase, you agree to Borderfree’s Privacy Policy and Terms & Conditions of Use.
When You Agree to Receive Information from Third Parties or Request That We Share Your Information.
We will disclose your information to a third party (or parties) when you direct us to do so or you consent to the sharing, and your information will then be subject to the privacy policy and practices of that third party. For example, you may be presented with an opportunity to receive information or marketing offers from one or more third parties or to use an interactive feature or third-party application.
Cobranded Credit Card.
When you apply for and use a branded credit card, you will provide certain information to the issuing bank directly and Premium Brands may share certain information at your direction to facilitate your application and use of the card. In addition, Premium Brands may share information with the issuing bank for our Ann Taylor or LOFT Credit Card, and its affiliates, for purposes related to those credit cards. For example, we may share information to send joint offerings, including information on how to apply for a Premium Brands Ann Taylor or LOFT cobranded credit card, and in connection with your use of Premium Brands Ann Taylor or LOFT cobranded Credit Card, such as to maintain or service accounts and to effectuate transactions. We may also share information with these parties for analytics purposes.
Other Cobranded Partners.
Cobranded partners are entities with whom we work to offer a service or feature. You can typically tell when you are accessing a service offered by a cobranded partner because the cobranded partner’s name will be featured prominently. You may be asked to provide information about yourself to utilize a feature offered by a cobranded partner. In doing so, you may be providing your information to both us and to the cobranded partner, or we may share your information with the cobranded partner in order to allow you to participate in the feature. Please note that the cobranded partner’s policies will apply to its collection and use of your information, not this policy.
We may also offer scrip programs (which allow you to instruct us to divert a percentage of the amount you spend on purchases to participating schools and other non-profit organizations) or third-party loyalty programs (which allow you to earn “points” on purchases through a Channel and use the points toward certain rewards offered by the loyalty program). If we offer any scrip, loyalty, or similar program in which Premium Brands is a participating vendor and you choose to participate, you authorize Premium Brands or our payment processor to provide information about your purchases to the company administering the program. In such case, the information we will share with that program administrator may include your name, payment information, the date and amount of your purchase, and other information. Please note that once we disclose this information, the scrip or loyalty company may use and share it with others in accordance with its own privacy policy. We do not control the privacy practices of third parties and you should review the privacy policy of any scrip or loyalty partner or other cobranded partner before participating.
Business Transfers and Transitions
In the event Premium Brands goes through a transition (such as a merger, acquisition, bankruptcy or sale of all or a portion of its assets, including, without limitation, during any due diligence process), your information will likely be among the assets transferred. By providing your personal information, you agree that we may transfer such information to the acquiring entity without your further consent.
Sweepstakes, Contests, & Promotions
We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) that may require registration. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern that Promotion, which may contain specific requirements of you (including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing materials). If you choose to enter a Promotion, personal information may be disclosed to third parties (including, without limitation, a co-sponsor) or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s terms or official rules (such as on a winners list).
Administrative and Legal Reasons
Premium Brands reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request; to protect the integrity of the Channels; to fulfill your requests; to cooperate in any law enforcement investigation, an investigation on a public safety matter, or an investigation into claims of intellectual-property infringement; to protect and defend the legal rights or property of Premium Brands, our parent company, affiliates and shareholders, any Channel or its users, or any other party; or, in an emergency, to protect the health and safety of our users or the general public. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Employment Applications
If you apply for a job through the Channels, we or our service provider(s) may ask you to provide self-identifying information (such as veteran status, gender, and ethnicity) in conjunction with laws and regulations enforced by, as applicable, the Equal Employment Opportunity Commission and other federal, state, provincial/territorial, and local regulatory agencies. Providing such self-identifying information is voluntary, but if you do provide such information, we and/or our service provider may submit that information to the appropriate government or regulatory agencies to fulfill reporting requirements and use that information to defend against employment-related complaints.
THIRD-PARTY LINKS & CONTENT
The Channels may link to or incorporate websites, advertising or content hosted and served by third parties over which we have no control, and which are governed by the privacy policies and business practices of those third parties, including the bank that operates our private-label credit card programs. Premium Brands is not responsible for the privacy practices or business practices of any third party.
ONLINE ADVERTISING AND ANALYTICS PROVIDERS AND SIMILAR THIRD PARTIES
We may work with network advertisers, ad agencies, analytics service providers, and other vendors to serve our advertisements on our Channels and third-party websites, apps, and elsewhere online and to provide us with information regarding use of and traffic on the Channels (including without limitation the pages viewed and the actions users take when visiting the Channels) and the effectiveness of our advertisements. For example, if you click on an advertisement for Premium Brands, our service provider(s) may be able to tell us the advertisement you clicked on and where you were viewing the advertisement. The advertisements you see may be served by us or one or more third parties, who may use information about your activities on the Channels, and other websites and services you visit across the various devices you use, to provide you targeted content and advertising. Our service providers may collect certain information about your visits to and activity on the Channels and other websites and services and may use this information to target advertising to you.
These third parties may set and access their own tracking technologies on your device (including without limitation cookies and web beacons) and may otherwise collect or have access to information about you (such as Usage Information and device identifier). Some of these parties may collect personal information over time when you visit the Channels or other online websites and services. Cookies and web beacons, including without limitation those set by third-party network advertisers, may be used to (among other things): target advertisements, prevent you from seeing the same advertisements too many times, and conduct research regarding the usefulness of certain advertisements to you. We may share certain information such as device identifiers, Usage Information, hashed information, records of transactions you conduct on our Channels or offline, and other types of de-identified or pseudonymized information with third-party advertising companies, analytics providers, and other vendors for advertising and analytics purposes. In addition, we and our third-party service providers may use this information to perform matching with third-party cookies to provide targeted online marketing.
We use a variety of service providers to perform advertising and analytics services, and some of these companies may be members of the Network Advertising Initiative (“NAI”) or Digital Advertising Alliance (“DAA”). You may wish to visit optout.networkadvertising.org, which provides information regarding targeted advertising and the opt-out procedures of NAI members. You may also want to visit optout.aboutads.info, which provides information regarding targeted advertising and offers an opt-out for DAA-participating companies. Certain states provide additional rights. Please see our sections for residents for California and Virginia below for additional rights you may have.
We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Channels and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by going to google.com/policies/privacy/partners, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
For mobile apps, you may be able to limit certain advertising practices using the settings on your phone, tablet or other mobile device. You may also download the AppChoices app at youradchoices.com/appchoices to opt out of the delivery of interest-based advertisements in participating mobile apps.
Please note opting out through these mechanisms does not opt you out of being served advertising. You will continue to receive non-targeted advertisements while online.
“DO NOT TRACK” AND GLOBAL PRIVACY CONTROL SIGNALS
Do Not Track
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. When you choose to turn on the “Do Not Track” settings in your browser, your browser will send a signal to websites, analytics providers, advertisements networks, plug-in providers, and other web service providers you encounter while browsing to stop tracking your activity. To find out more about and set up “Do Not Track,” please visit www.allaboutdnt.com.
Global Privacy Control
Global Privacy Control (“GPC”) is a technical specification in your browser settings that you can use to automatically inform websites of your privacy preferences with regard to third party online tracking. To find out more about and set up GPC, please visit https://globalprivacycontrol.org/#about.
SECURITY
We employ commercially reasonable security methods and technologies to help secure your personal information, including physical, technological, and organizational protections. However, no system can be guaranteed 100% secure. We therefore cannot ensure or warrant the security of any information that you transmit to us, or that we transmit to you, or guarantee that it will be free from unauthorized access by third parties. You use the Channels and provide us with information at your own initiative and risk.
CONSENT TO TRANSFER AND STORAGE IN THE UNITED STATES
Premium Brands is a United States company. Please be aware that information we collect will be transferred to and processed in the United States and other countries. By using the Channels, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in the United States and other jurisdictions, for which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen. As a result, this information may be subject to access requests from governments, courts, or law enforcement in the United States and other countries according to laws in those jurisdictions. Your information will also be disclosed to third parties as described in the “Sharing of Information” section above.
YOUR CHOICES AND ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
Your Choices
You may also visit our Preference Center to opt-out of (a) commercial email or direct-mail marketing messages from Premium Brands brand, (b) having your personal information made available to affiliated companies for their direct marketing purposes, and/or (c) sharing of your personal information with unaffiliated third parties for their direct marketing purposes.
You can also unsubscribe from marketing emails through the opt-out mechanism included in each marketing email we send to you. Note that we reserve the right to send you certain email or postal communications relating to your use of our Channels, service announcements, notices of changes to this Privacy Policy or our other terms, or similar administrative or transactional messages, and these transactional account messages may be unaffected if you choose to opt-out from marketing communications. If you sign up to receive SMS or MMS or RCS messages that may be offered on the Channels, you may unsubscribe by replying "STOP."
Accessing and Updating Your Personal Information
The Channels may contain webpages or applications through which you can correct or update some of the personal information you have provided (such as via an online account) or through which you may be able to unsubscribe or modify the email newsletters or similar communications we send to you. If you have an online account, you are responsible for maintaining and updating, as applicable, your account registration data with current, accurate, and complete information. If you would like to request that we correct personal information that we have on file about you and that you believe is inaccurate, please email us at PrivacyOffice@anninc.com.
All registered users of a Channel have the right to request the removal of certain content that (they have publicly posted on the Channel. A user can request that we remove content (s)he has previously posted by contacting us using the information listed in the “Contact Us” section below. When submitting a request, please be sure to include your full name, email address, and information sufficient to permit us to locate the User Submission(s) for which you are requesting removal (e.g., for product reviews, a URL of the product page and the username under which you posted your review). In some cases, we may remove only your personal information, but maintain the rest of your User Submission. Note that any removal of your public postings in accordance with these procedures does not ensure complete or comprehensive removal of the content or information you posted, which may persist in archival records or may have been copied by third parties while publicly accessible. Note that if you have submitted your post to a third party (such as a product review), you may need to request removal from that third party. Premium Brands will make requested changes in our active databases as soon as reasonably practicable. Note, however, that we may retain information that you have updated or changed for internal or administrative purposes. Public postings that you have made (if any) will generally not be removed when updating or deleting your registered account (unless you also follow the procedure for removing such posts as described above).
If you are a California resident, please see our "Notice to California Residents" section below for additional information. If you are a Virginia resident, please see our "NOTICE TO VIRGINIA RESIDENTS" for more information on additional rights you may have. If you are a Nevada resident, please see our "NOTICE TO NEVADA RESIDENTS" for more information on additional rights you may have.
CHANGES TO THIS PRIVACY POLICY
To the extent permitted by applicable law, we reserve the right to change or modify this Privacy Policy at our discretion at any time. We will notify you of material changes by posting the changed or modified Privacy Policy on our Channels. We may also provide notice to you in other ways, such as through contact information you have provided. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Channels after the effective date of the revised Privacy Policy (or such other act as specified in the revised Privacy Policy) will, to the fullest extent permitted by applicable law, constitute your consent to those changes. However, we will provide notice and obtain your consent (opt-in or opt-out) if required by law. Note that you may need to consent to our new policies to continue using the Channels and our services.
CONTACT US
By Mail: Premium Brands Privacy Office, 8323 Walton Parkway, New Albany, OH 43054.
You may also contact the Premium Brands Privacy Office by email at PrivacyOffice@anninc.com.
INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION AND EUROPEAN ECONOMIC AREA AND THE UNITED KINGDOM
This section of the Privacy Policy applies only if you use our online Channels from a country that is a Member State of the European Union or European Economic Area (collectively, “EU”) or the United Kingdom (“UK”), and it supplements the information in the remainder of our Privacy Policy, above. If you choose to transact with us, your order will be processed and shipped through a third party, Borderfree, as further described above.
This section sets forth our compliance with the European Union General Data Protection Regulation and the UK General Data Protection Regulation (collectively, “GDPR”) and your rights under the GDPR, where applicable. For GDPR purposes, Premium Brands is a data “controller” for processing of information defined as personal data under applicable data protection law (“Personal Data”). We do not knowingly sell products through our Channels to those younger than the age of 18.
Legal Basis for Data Processing
We process Personal Data for the purposes set out above in our Privacy Policy. Our legal basis to process Personal Data includes processing that is:
- necessary for the performance of a contract between us (for example, to provide you with products and services you request and to identify and authenticate you so you may use the Channels);
- necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement);
- necessary for our legitimate interests (for example, to manage our relationship with you and to improve the Channels and our services); and
- based on consent by our customers (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time by contacting us (using the contact instructions below) without affecting the lawfulness of processing based on consent before its withdrawal.
EU and UK Data Subject Rights
The GDPR and UK Data Protection Act provide certain rights for individuals (“data subjects”). You can access information about you and update or correct it. In some cases, you can also ask us to erase it, restrict or stop processing, or provide data in a “portable” form, if feasible. You may withdraw consent (“opt-out”) if you have previously consented to any particular use of your information, such as receiving emails or text messages. For all such requests, contact PrivacyOffice@anninc.com. You may also decline to share certain Personal Data with us, in which case we may not be able to provide some of the features and functionality of our Channels.
You may make changes to the Personal Data collected by our account registration pages as described in the “Accessing and Updating Your Personal Information and Your Choices” section, above. We will make commercially reasonable efforts to provide you reasonable access to your Personal Data within 30 days of your access request to the contact address below. We provide this access so that you may review, make corrections, or request deletion of your Personal Data. If we cannot honor your request within 30 days, we will inform you when we will be able to provide such access. If for some reason access is denied, we will provide an explanation as to why access is denied. When technically feasible, at your request, we will provide your Personal Data to you or transmit it directly to another controller.
Third-Party Online Advertising
As discussed in our Privacy Policy above, we work with certain third-party advertising companies in connection with our online advertising and those companies may set cookies or other tracking technologies in connection with providing advertising related services to us. The European Digital Advertising Alliance ("EDAA") has developed a guide to online behavioral advertising and has developed an opt-out page to manage online behavioral advertising preferences with participating EDAA member companies available at www.YourOnlineChoices.com. You may also be able to manage cookies placed on our site by using our Cookie Management Tool.
Retention of Information
We retain your Personal Data while you have an account with us and while you continue to use or visit any of the Channels. We will retain your Personal Data for as long as it is reasonably necessary for the purposes set out in this Privacy Policy, considering the time period reasonably necessary to: provide the Channels and our services to you; exercise the choices and rights you have requested; comply with our contractual obligations; enforce our terms for use of the Channels; and comply with legal and regulatory requirements.
Inquiries and Complaints
Please first contact us as set forth below. EU and UK residents have the right to make a complaint to your national data protection supervisory authority if you do not believe we have resolved your concern.
Contact Us
For all EU and UK Data Subject Rights requests, please put the statement "Your EU/UK Data Subject Rights" in the subject field of your request. Please provide your contact information in your request and clearly indicate that you are requesting information with respect to Premium Brands.
If you need further assistance, please contact us at any of the following:
By Email: PrivacyOffice@anninc.com
By Mail (US): Premium Brands Privacy Office, 8323 Walton Parkway, New Albany, OH 43054
NOTICE TO NEVADA RESIDENTS
Pursuant to Nevada law, you have the right to opt-out of the sale of certain covered personally identifiable information we have collected about you through our websites and online services, as those terms are defined under applicable Nevada law. If you are a Nevada resident and would like to opt-out of the sale of your covered information, please submit your request to PrivacyOffice@anninc.com. Your request must include your full name and zip code. Please contact us from the email address you have used to interact with us, or else provide us with that email address in your Nevada Opt-Out request email. We may contact you via such email address us as needed regarding this request. If you previously provided a phone number to us, including it in your Nevada Opt-Out request email will assist us in identifying you and processing your request. You may also be required to take reasonable steps as we determine from time to time to verify your identity and/or the authenticity of the request. We will respond to your request within sixty (60) days either confirming that your request has been processed or indicating that we need an additional thirty (30) days to complete the request.
NOTICE TO CALIFORNIA RESIDENTS
1. CALIFORNIA PRIVACY NOTICE
This California Privacy Notice is updated and effective as of January 1, 2023.
This notice supplements our Privacy Policy and applies only to California residents. This California Privacy Notice sets forth the disclosures and rights for California Consumers regarding their Personal Information, as required by the California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act of 2020 ("CPRA"), and any implementing regulations adopted thereunder. Terms (including defined capitalized terms) used in this California Privacy Notice have the same meanings given in the CCPA and CPRA and the associated regulations, unless otherwise defined.
Exercising Your Rights
California Consumers have the right to request: (1) that we disclose to you what Personal Information we collect, use, disclose, and sell, including the right to request that we provide to you the categories and specific pieces of Personal Information we have collected about you (“Right to Know”) (2) that we delete the Personal Information we collect about you (“Right to Delete”); (3) that we correct inaccurate Personal Information we hold about you (“Right to Correct”), (4) to opt-out from the sharing of your Personal Information to a third party for cross-context behavioral advertising (i.e., targeted advertising) (“Right to Opt-Out of Sharing”), and (5) to opt-out from the sale of their Personal Information (“Right to Opt-Out of Sale”), all subject to exceptions set forth in the CCPA and CPRA. More information on each of these rights is below.
In your request, you must provide enough information to allow us to verify you are the person about whom we collected personal information, or their authorized representative. You must also describe your request with enough detail so that we can understand, evaluate, and respond to it. We can’t respond to your request if we can’t verify your identity. Making such a request does not require you to create an account with us, and we will only use the information you provide in a request to verify your identity.
Verifying Your Requests
We will take reasonable steps to verify your identity based upon the information you provide and the type of request you are making.
When you exercise your Right to Know, Right to Delete, and/or Right to Correct, we may ask that you provide us with information, beyond your full name, to verify your identity and fulfill your request. If we are unable to verify that the individual submitting the request is the same individual about whom we have collected information (or someone authorized by that individual to act on their behalf), we will not be able to process the request.
Agents
If you are an authorized representative submitting a request on a user’s behalf, please complete the applicable request per the instructions below.. Alternatively, you may submit a copy of a power of attorney under Probate Code sections 4000-4465. In either case, please also indicate in your email the nature of your request. The consumer’s identity, in addition to your own, will need to be independently verified for us to fulfill your request. We may also ask the consumer to directly confirm with us that they provided you permission to submit a request. Please keep in mind that if we do not receive adequate proof that you are authorized to act on the consumer’s behalf, we may deny the request.
Right to Know
California Consumers have the right to know what information we have collected about you (the categories and the specific pieces of information).
If you are a California Consumer and would like to exercise your Right to Know, please submit your request at https://www.loft.com/requestform or by calling us at 1-888-914-9661 and use pin number 779330.
To have us provide specific pieces of information, we will require a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request.
Right to Delete
California Consumers have the right to request that we delete information we have collected from you. If you are a California Consumer and would like to exercise your Right to Delete, please submit your request at https://www.loft.com/requestform or by calling us at 1-888-914-9661 and use pin number 779330.
Please note that as part of the verification process, once you submit a request to delete, we may follow up and require you to confirm that you want your information deleted.
Right to Correct Inaccurate Information
California Consumers have the right to request that we correct inaccurate information we hold about you. If you are a California Consumer and would like to exercise your Right to Correct, please submit your request at https://www.loft.com/requestform or by calling us at 1-888-914-9661 and use pin number 779330.
Do Not Sell or Share
Right to Opt-Out of Sharing
California Consumers have the right to opt-out of the sharing of your Personal Information to a third party for cross-context behavioral advertising (i.e., targeted advertising), whether or not for monetary or other valuable consideration. If you are a California Consumer and would like to exercise your Right to Opt-Out of Sharing, please submit your request at https://www.loft.com/requestform.
Right to Opt-Out Of Sale
California Consumers have the right to opt-out of the sale of your Personal Information. If you are a California Consumer and would like to exercise your Right to Opt-Out of Sale, please submit your request at https://www.loft.com/requestform.
Other Important Information for Do Not Sell or Share
Premium Brands engages in online advertising practices (and certain analytics or similar activities), which may be considered a “sale” or “share” for cross-context behavioral advertising under the CCPA and CPRA. To disable sharing through cookies set by 3rd parties that may be considered "sales" or “sharing” under the CCPA and CPRA, click here.
In addition, the Digital Advertising Alliance also offers tools for California consumers to send requests under the CCPA and CPRA to opt out of the sale of personal information by some or all of the participating companies https://www.privacyrights.info/
Right to Limit the Use and Disclosure of Sensitive Personal Information
Under the CPRA Regulations, a business must only provide the Right to Limit the Use and Disclosure of Sensitive Personal Information when such use is not collected or processed for the purpose of inferring characteristics about a consumer, or does not fall under certain statutory exceptions, pursuant to CPRA §1798.121. Premium Brands’ use and disclosure of Sensitive Personal Information is not used for such purpose and/or falls within the statutory exceptions, and we therefore do not offer this right at this time.
Data Retention
Premium Brands will not retain Personal Information for longer than is reasonably necessary for each disclosed purpose outlined in this California Privacy Notice and our Privacy Policy, and as otherwise needed to address tax, corporate, compliance, litigation, and other legal rights and obligations. Premium Brands retains all categories of personal information described in this California Privacy Notice: (1) for as long as you have an account with us and while you continue to use or visit any of the Channels; or (2) for as long as it is reasonably necessary for the purposes set out in this Privacy Policy, considering the time period reasonably necessary to provide the Channels and our services to you; exercise the choices and rights you have requested; comply with our contractual obligations; enforce our terms for use of the Channels; and comply with legal and regulatory requirements.
Users Younger than 16
We do not knowingly sell or share Personal Information of users younger than 18 years of age.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
California consumers have the right to not receive discriminatory treatment for exercising CCPA and CPRA rights. We will not discriminate against you for exercising your CCPA and CPRA rights.
Notice of Finance Incentive
Under California regulation, certain aspects of our loyalty and similar programs, which provide benefits to consumers, may be considered a financial incentive program. We collect personal information from you in connection with our loyalty program, e.g. contact information (name, email address, residential address) and commercial information (like purchase history) for a number of reasons, including to administer the program, contact you with regard to your account (if any), to provide the benefits to you, to better serve you, and to fulfill your requests associated with the program.
To opt into our loyalty or similar programs, as set forth herein you will need to provide certain information, register for an account and agree to the applicable program terms, or otherwise follow the instructions associated with the loyalty or other similar programs. Participation in our loyalty or other similar programs is voluntary and you can withdraw at any time.
To the extent that we provide programs that may be considered a financial incentive because the program is directly or reasonably related to the collection, deletion or retention of consumer personal information, the value is reasonably related to the overall value we receive from the personal information participants provide specific to the program minus the costs and expenses we incur in providing the program.
Personal Information We Collect
The Personal Information we collect about you will depend upon how you use our Channels or otherwise interact with us. Accordingly, we may not collect all the below information about you.
In addition to the below, we may collect and/or use additional types of information and will do so after providing notice to you and obtaining your consent to the extent such notice and consent is required by the CCPA and CPRA.
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Categories of Sources from which the Information was Collected
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Business or Commercial Purpose(s) for which Information is Collected
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Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose
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Categories of Third Parties to Whom this Type of Personal Information is Sold or Shared (for Cross Contextual Behavioral Advertising)
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Category of Personal Information Collected: Identifiers
This category includes real name; alias; contact information (such as postal address, phone number, and email address); unique personal identifier; online identifier; device identifier; Internet Protocol address; account name; birth day and month; or other similar identifiers.
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We may collect this type of information from:
Consumer (i.e., you);
Cookies and tracking technologies;
Third-party social media companies;
Affiliated Brands and other third-party business partners; and
Third-party data resellers.
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This information is collected:
to allow you participate in the Channels, or features or activities we offer;
to process a transaction (through our Channels or in our stores) or your account registration, verify your identity or eligibility, and send you confirmations and receipts;
to send you information and special offers from us, our advertisers, or third-party business partners;
to contact you regarding any problems with your merchandise order or account;
to respond to your inquiries and provide customer service related to your use of the Channels;
to administer and manage our affiliate program, through which third parties make money by referring customers to our Channels;
to protect against misuse of the Channels, fraud, or any criminal activity;
to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements;
to improve the Channels or our products and services;
for legal, regulatory and internal business purposes;
to detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Channels; and
for other purposes disclosed to you at the time of collection or undertaken with your consent.
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We may disclose this type of information to:
Affiliated Brands;
Service providers, such as those described in the “SHARING OF INFORMATION” section of our Privacy Policy, above;
Third parties we partner with for contests, sweepstakes, or promotions;
Third party advertising and analytics companies;
Third parties who may acquire your information as a result of a merger, acquisition or other ownership transition;
Third parties or affiliated companies when you agree to or request that we share your information with them;
and
Other third parties (including government agencies) to comply with law, regulation, or legal request (such as pursuant to subpoenas or court orders) or to protect or defend our or any third party’s legal rights.
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We may sell or share this type of personal information to:
Third parties and Affiliated Brands for their own marketing purposes.
In addition, third-party advertising, analytics, and similar marketing business partners may have access to this data and this may be considered a “sale” or “share” under the CCPA and CPRA under certain circumstances.
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Category of Personal Information Collected: Any Categories of Personal Information as Defined in Subdivision (e) of Cal. Civ. Code Section 1798.140
This category includes name; physical characteristics or description; address; telephone number; driver's license or state identification card number; education; occupation or field; and gift card information
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We may collect this type of information from:
Consumer (i.e., you);
Third-party social media companies;
Affiliated Brands and other third party business partners; and
Third-party data resellers.
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This information is collected:
to allow you participate in the Channels, or features or activities we offer;
to process a transaction (through our Channels or in our stores) or your account registration, verify your identity or eligibility, and send you confirmations and receipts;
to send you information and special offers from us, our advertisers, or third-party business partners;
to contact you regarding any problems with your merchandise order or account;
to process your employment application;
to respond to your inquiries and provide customer service related to your use of the Channels;
to administer and manage our affiliate program, through which third parties make money by referring customers to our Channels;
to protect against misuse of the Channels, fraud, or any criminal activity;
to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements;
to improve the Channels or our products and services;
for legal, regulatory and internal business purposes;
to detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Channels; and
for other purposes disclosed to you at the time of collection or undertaken with your consent.
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We may disclose this type of information to:
Affiliated Brands;
Service providers, such as those described in the “SHARING OF INFORMATION” section of our Privacy Policy, above;
Third parties we partner with for contests, sweepstakes, or promotions;
Third party advertising and analytics companies;
Third parties who may acquire your information as a result of a merger, acquisition or other ownership transition;
Third parties when you agree to or request that we share your information with them;
And
Other third parties (including government agencies) to comply with law, regulation, or legal request (such as pursuant to subpoenas or court orders) or to protect or defend our or any third party’s legal rights.
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We may sell this type of personal information to:
Affiliated Brands and third party business partner for their own marketing purposes.
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Category of Personal Information Collected: Characteristics of Protected Classifications under California or Federal Law
This category includes age; marital status; and sex (including gender)
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We may collect this type of information from:
Consumer (i.e., you); and
Third-party data resellers.
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This information is collected:
to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements; and
to improve the Channels or our products and services.
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We may disclose this type of information to:
Affiliated Brands;
Service providers, such as those described in the “SHARING OF INFORMATION” section of our Privacy Policy, above;
Third parties we partner with for contests, sweepstakes, or promotions;
Third party advertising and analytics companies;
Third parties who may acquire your information as a result of a merger, acquisition or other ownership transition;
Third parties when you agree to or request that we share your information with them;
And
Other third parties (including government agencies) to comply with law, regulation, or legal request (such as pursuant to subpoenas or court orders), or to protect or defend our or any third party’s legal rights.
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We may sell this type of personal information to:
Affiliated Brands and third party business partners for their own marketing purposes.
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Category of Personal Information Collected: Commercial Information
This category includes information about your transactions at our stores and online, including records of items considered, purchased, and returned; information about reviews you have written; information about your customer service contact history (such as when you interact with our customer service team over the phone or through chat or if you respond to our text messages, including transcriptions of conversations and IVR recordings); information about your participation in our loyalty program or other member programs (such as how many points you have and promotion codes we send to you); and information about your participation in any contests, sweepstakes, or promotions
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We may collect this type of information from:
Consumer (i.e., you);
Cookies and tracking technologies;
Affiliated Brands and other third-party business partners; and
Third-party data resellers.
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This information is collected:
to allow you participate in the Channels, or features or activities we offer;
to process a transaction (through our Channels or in our stores) and send you confirmations and receipts;
to respond to your inquiries and provide customer service related to your use of the Channels;
to administer and manage our affiliate program, through which third parties make money by referring customers to our Channels;
to protect against misuse of the Channels, fraud, or any criminal activity;
to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements;
to improve the Channels or our products and services;
for legal, regulatory and internal business purposes; and
to detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Channels.
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We may disclose this type of information to:
Affiliated Brands;
Service providers, such as those described in the “SHARING OF INFORMATION” section of our Privacy Policy, above;
Third parties we partner with for contests, sweepstakes, or promotions;
Third party advertising and analytics companies;
Third parties who may acquire your information as a result of a merger, acquisition or other ownership transition;
Third parties when you agree to or request that we share your information with them;
And
Other third parties (including government agencies) to comply with law, regulation, or legal request (such as pursuant to subpoenas or court orders), or to protect or defend our or any third party’s legal rights.
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We may sell this type of personal information to:
Affiliated Brands and third party business partners for their own marketing purposes.
In addition, third-party advertising, analytics, and similar marketing business partners may have access to this data and this may be considered a “sale” or “share” under the CCPA and CPRA under certain circumstances.
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Category of Personal Information Collected: Internet or Other Electronic Network Activity
This category includes: the hardware model, browser, and operating system you are using; the URL or advertisement that referred you to the Channel you are visiting; all of the areas within the Channels that you visit; devices you have used to access the Channels; login information (such as your last login); your time zone; location information based off your IP address; mobile network (if applicable); and session recordings.
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We may collect this type of information from:
Cookies and tracking technologies.
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This information is collected:
to allow you participate in the Channels, or features or activities we offer;
to administer and manage our affiliate program, through which third parties make money by referring customers to our Channels;
to protect against misuse of the Channels, fraud, or any criminal activity;
to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements;
to improve the Channels or our products and services;
for legal, regulatory and internal business purposes; and
to detect and troubleshoot problems, resolve disputes, and enforce applicable agreements and policies for the Channels.
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We may disclose this type of information to:
Affiliated Brands;
Service providers, such as those described in the “SHARING OF INFORMATION” section of our Privacy Policy, above;
Third parties who may acquire your information as a result of a merger, acquisition or other ownership transition;
Third parties when you agree to or request that we share your information with them;
And
Other third parties (including government agencies) to comply with law, regulation, or legal request (such as pursuant to subpoenas or court orders), or to protect or defend our or any third party’s legal rights.
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We may sell this type of personal information to:
Affiliated Brands and third party business partners for their own marketing purposes.
In addition, third-party advertising, analytics, and similar marketing business partners may have access to this data and this may be considered a “sale” or “share” under the CCPA and CPRA under certain circumstances.
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Category of Personal Information Collected: Audio, electronic, visual, thermal, olfactory, or similar information
We may collect images or recordings from you when you use certain features of the Channels, such as writing product reviews. We may also contact you directly regarding re-use of a photo or video you have created. Depending on what they capture, these images and recordings could be considered Personal Information under CCPA.
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We may collect this type of information from:
Customer (i.e., you); and
Third-party social media companies.
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This information is collected:
to allow you participate in the Channels, or features or activities we offer; and
for product development, marketing, and similar business purposes.
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We may disclose this type of information to:
Affiliated Brands;
Service providers, such as those described in the “SHARING OF INFORMATION” section of our Privacy Policy, above;
Third parties we partner with for contests, sweepstakes, or promotions;
Third parties who may acquire your information as a result of a merger, acquisition or other ownership transition;
Third parties when you agree to or request that we share your information with them;
And
Other third parties (including government agencies) to comply with law, regulation, or legal request (such as pursuant to subpoenas or court orders) or to protect or defend our or any third party’s legal rights.
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We do not sell or share this category of information.
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Category of Personal Information Collected: Inferences Drawn from Any of the Information Identified Above to Create a Profile about a Consumer
We may draw inferences from any of the information we have collected or may receive inferences drawn by a third party. These inferences may relate to your perceived interests, preferences, characteristics, or behavior.
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We may draw these inferences ourselves or acquire them from third-party data resellers.
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This information is collected:
to help us serve you better, including personalizing your shopping experience and tailoring content, recommendations, and offers we display to you, including advertisements;
and
to improve the Channels or our products and services.
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We may disclose this type of information to:
Affiliated Brands;
Service providers, such as those described in the “SHARING OF INFORMATION” section of our Privacy Policy, above;
Third parties who may acquire your information as a result of a merger, acquisition or other ownership transition;
Third parties when you agree to or request that we share your information with them;
And
Other third parties (including government agencies) to comply with law, regulation, or legal request (such as pursuant to subpoenas or court orders) or to protect or defend our or any third party’s legal rights.
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We may sell this type of personal information to:
Affiliated Brands and third party business partners for their own marketing purposes.
In addition, third-party advertising, analytics, and similar marketing business partners may have access to this data, including to better serve you more relevant and sometimes location-based advertisements, and this may be considered a “sale” or “share” under the CCPA and CPRA under certain circumstances.
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Contact for More Information
You can contact us for more information or if you have any questions about any of these rights:
By Email: PrivacyOffice@anninc.com
By Mail (US): Premium Brands Privacy Office, 8323 Walton Parkway, New Albany, OH 43054
2. OTHER CALIFORNIA RIGHTS/YOUR CALIFORNIA PRIVACY RIGHTS
As stated above in this Privacy Policy, Premium Brands does not share personal information with third parties for their direct marketing purposes (as defined by California Civil Code Section 1798.83) unless we give you choice (an opt-out) before sharing with those third parties.
If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request by email to PrivacyOffice@anninc.com or write us at Premium Brands Privacy Office, c/o Chief Counsel – IP, Privacy & Litigation, 8323 Walton Parkway, New Albany, OH 43054. You must put the statement “Your California Privacy Rights” in the subject field of your email or in the address line of your envelope. You must include your name, email address, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
Notice to Virginia Residents
We set forth above in our Privacy Policy the categories of personal data we process, the purpose for processing personal data, the categories of personal data shared, and the categories of third parties with whom personal data is shared.
If you are a Virginia Consumer and would like to exercise your rights pursuant to the Virginia Consumer Data Protection Act (VCDPA), and any implementing regulations adopted thereunder, please complete this form at https://www.loft.com/requestform or call 1-888-914-9661 and use pin number 779330 to submit a request.
Virginia Consumers have the following rights, all subject to the meanings and exceptions set forth in the VCDPA:
- To confirm whether we are processing your Personal Data and request to access such data ("Right to Access").
- That we correct inaccurate Personal Data we hold about you (“Right to Correct”).
- That we delete the Personal Data provided by you or obtained about you ("Right to Delete").
- To obtain a copy of the Personal Data previously provided by you to us and, to the extent feasible, in a readily usable format to allow data portability (“Right to Obtain”).
- To opt-out out of the processing of your Personal Data for the purposes of targeted advertising (“Right to Opt-Out of Targeted Advertising”).
*Ann Taylor engages in online advertising practices (and certain analytics or similar activities) that may be considered “targeted advertising” under the VCDPA. To disable sharing through cookies set by 3rd parties that may be considered targeted advertising under the VCDPA, click here
VCDPA Appeals
Pursuant to the VCDPA, if, for any reason, you would like to appeal our decision relating to your request, you have the right to submit an appeal and can do so by completing this form at https://www.loft.com/requestform or call 1-888-914-9661 and use pin number 779330. Please include your full name, the basis for your appeal, and any additional information to consider.
